1. Procedure of the telephone consultation:
- Registration of personal data (surname, first name, date of birth, address)
- Economic clarification of arising costs and possibilities of reimbursement by GKV or PKV
- Verbal declaration of consent Data protection PVS Bayern (billing office)
- Medical history
- Inquiry of special symptomsDiagnosis or suspected diagnosis
- Therapy suggestions
- If necessary, initiation of special examinations (e.g. MRI, CT, scintigraphy) or presentation to a specialist colleague (e.g. phlebologist, neurologist)
- if necessary, sending of prescriptions and referrals
- If necessary, arrangement of a new appointment after evaluation of the findings (e.g. MRI images, surgery reports).
2. Costs of the telephone consultation:
Billing is always done according to the current GOÄ via PVS Bayern.
- Initial consultation: between € 20.11 and € 61.20, depending on the time involved
- Follow-up consultation: between € 10.73 and € 30.60, depending on the time involved
- for consultation at unusual times or dates, if necessary, surcharge between € 4.08 and € 18.65